Birla Estates introduces Whatsapp AI chatbot LIDEA to provide an interactive solution to its customers.

Recently Birla Estates released its WhatsApp interactive AI-Enabled ChatBot solution LIDEA.

The solution is intended to provide consumers who assess Birla Estates’ residential development with information on their projects, says the company. LIDEA is designed to provide accurate information and to answer questions regarding the development and initial work of Birla Estates with its Bengaluru project- Birla Alokya, Whitefield.

LIDEA is powered by artificial intelligence (AI), which can manage the Birla Alokya user queries and provide functionality, such as the viewing location, the configuration, the facilities, virtual tours and accept site visit requests. The solution is optimized for WhatsApp usability and it is 24×7 accessible. The ChatBot launch on WhatsApp contributes to Birla Alokya’s interactive ecosystem in which home buyers will envision their future home through voice-based automation and through an immersive experience in virtual reality.

By curating the commonly asked questions of prospective homebuyers, LIDEA provides a specific and effective channel of communication between prospective homebuyers and Birla Estates.

It is a revolutionary means of communication for potential buyers designed with AI and natural language capabilities. Birla Alokya’s most recent development in Whitefield, Bengaluru, has recently been featured on the WhatsApp ChatBot solution. For real-time assistance, users can connect with the ChatBot by saving the number + 918828800064 or visit the mobile site https:/www.birlaestates.com/birla-alokya-whitefield.  

“LIDEA is in line with our objective to provide our customers with an iconic experience at the centre of our innovations. WhatsApp provides the forum for choosing a new communication channel because it is fast, familiar and common,” said KT Jithendran, Chief Executive Officer at Birla Estates.

Birla Estates Private Limited is a 100% wholly-owned subsidiary of Century Textiles and Industries Limited, the flagship Company of the B. K. Birla Group of Companies, which represents the Group’s foray into real estate.